SERVICES

The right help...

At the right pace

From a fresh start for your devices to ongoing guidance, choose the support that feels right for you.

FIND YOUR STARTING POINT

A FRESH START

The Digital Tune-Up

Make your favorite devices simpler, more comfortable, and easier to use.

$ 100

per tune-up

Personalized to your needs.

HELP WHEN YOU NEED IT

On-Demand Tech Support

Personalized help when your phone, Wi-Fi, printer, or other technology stops working.

$ 100

per hour

Personalized to your needs.

ONGOING SUPPORT

Digital Angel

A familiar face for patient guidance, regular check-ins, and everyday digital tasks.

$ 100

per month · first hour

Second hour: $75 · Third hour: $50

CHOOSING SUPPORT FOR A PARENT?

Find the right help for someone you love

A device that feels confusing, a recurring technical problem, or a need for patient guidance: tell us what your parent is experiencing and we’ll discuss the appropriate service.

A CLOSER LOOK

What’s included?

Explore the details of each service. If you’re unsure, tell us what’s happening and we’ll help you choose.

The Digital Tune-Up

A personalized fresh start for your smartphone, tablet, or computer. Depending on your device and needs, we can:

  • Remove unnecessary apps and digital clutter.

  • Organize your home screen and important applications.

  • Adjust text size, brightness, and accessibility settings.

  • Review privacy and security settings.

  • Reduce unwanted notifications and pop-ups.

  • Configure available emergency and safety features.

  • Explain the changes and provide a personalized Quick-Start Guide.

The goal: a device that feels simpler, more comfortable, and easier to use.

On-Demand Tech Support

When technology stops working, we’ll help you find a solution and understand how to handle similar situations in the future.

  • Phone, tablet, and computer problems.

  • Email and account access.

  • Wi-Fi and printer connections.

  • Video calls and messaging apps.

  • Smart TVs and streaming services.

  • Suspicious messages and security concerns.

  • Help accessing online services and medical portals.

Digital Angel

An ongoing relationship built around personalized assistance, regular check-ins, digital safety, and patient guidance.

Depending on your needs and service plan, Digital Angel may include:

  • Regular device and security reviews.

  • Personalized technology coaching.

  • Help identifying suspicious messages.

  • Assistance with everyday digital tasks.

  • Priority scheduling for support.

  • Ongoing guidance as your technology needs change.

We’ll discuss the service plan and what’s included before you commit.

EVERYDAY TECHNOLOGY

What can we help you with?


Devices & Wi-Fi Support

Phones, tablets, computers, printers, Wi-Fi, and everyday technical problems.


Digital Safety & Scam Protection

Passwords, account security, privacy settings, and safer online habits.


TV & Smart Home

Smart TVs, streaming services, voice assistants, and connected home devices.


1-on-1 Tech Coaching

Patient, personalized lessons on video calls, email, photos, apps, and digital tools.

What falls outside our services?

SilverLink Tech focuses on personal technology support, setup, troubleshooting, and education.

We do not provide physical hardware repairs, advanced data recovery, electrical installations, or commercial IT infrastructure services. If a different specialist is needed, we’ll explain your options.

A THOUGHTFUL NEXT STEP

Not sure which service you need?

That’s perfectly fine. Tell us what’s happening and we’ll help you find the right starting point.

Or call (661) 803-7758